Salesforce field mapping. This page is ready

Salesforce field mapping

Configure Shopify-to-Salesforce field mappings for sync.

Editing Shopify to Salesforce mappings.

Configure Salesforce to Shopify

Salesforce objects: Contact and Account.

These defaults drive real-time sync. Adjust, add, or remove mappings and save to customize this resource.

Every Shopify customer creates or updates a Contact. Jota links it to a customer Account for B2C, or directly to its company Account for B2B. A B2C Account uses the address company when present, otherwise the contact name. Contact mailing fields default from the customer address. Jota automatically copies that address to a B2C Account's billing and shipping fields; B2B company external ID, note, phone, and location addresses populate the company Account.

Customer → Contact

Customer → Account

These mappings apply to B2C customer Accounts. B2B company Accounts use Shopify company and company-location data.

Customer → Contact match field

Incoming customers are matched on this field. If a match exists the Contact is updated; otherwise a new Contact is created.